How To Fix ChatGPT Not Working On Chrome


People all around the world have started using ChatGPT, an AI-powered chatbot, for various tasks such as generating content ideas, writing essays, sending emails, solving math problems, and coding. It has quickly become the fastest-growing internet software, with over 100 million users in less than two months. Isn't that incredible? However, with such a large user base, it's natural for the app to encounter some issues. But worry not, we are here to help you fix the problem. In this article, we will show you how to resolve the issue of ChatGPT not working on Chrome.

Before you attempt any of the solutions mentioned below, ensure that you have a stable and reliable internet connection.

10 Methods to Fix ChatGPT Not Working On Chrome

Check Your Login Credentials

If you are having trouble logging into ChatGPT, it's possible that you have entered incorrect login credentials or you don't have an account yet. To resolve this issue, make sure you enter the correct login credentials or create a new account if you don't have one.

Reload the Page

Often, ChatGPT displays an error message when you return to the site after a period of inactivity. The error message reads: "Hmm, something went wrong. Please try reloading the conversation." We have encountered this issue multiple times on different devices, even after several reload attempts. However, you can easily fix this problem by simply reloading the page. After reloading, ChatGPT may prompt you to log in again or reload the entire page. Please note that any previous data saved in the sidebar may be lost. You can reload the site by using simple methods such as clicking the "Reload" button at the top of the page or using keyboard shortcuts like Windows+R or Shift and clicking the 'R' key on Mac. If the problem persists, refer to the troubleshooting methods listed below.

Check ChatGPT Status

Due to the exponential increase in users, the ChatGPT website occasionally experiences issues. While OpenAI has not yet addressed the problem, the ChatGPT team is actively working to resolve it. If you encounter a similar issue, you can check the ChatGPT status page, which shows the operational status of the website. If the page states that the site is operational, it means that everything is working fine. Server-related issues are typically resolved by the ChatGPT team, so in such cases, users may need to wait until the problem is resolved.

Restart Your Browser

Restarting your browser can often fix most browser-related issues and errors in ChatGPT. However, be aware that restarting the browser may cause you to lose unsaved work. So, make sure to save any changes before restarting your browser. To restart your browser, close all browser windows, including any open tabs, and then reopen it by clicking on its icon in the taskbar (Windows) or Dock (macOS).

Clear Browsing Data

If restarting the browser doesn't resolve the issue, try clearing the browser data. Clearing browser data removes certain types of information stored by the browser, such as browsing history, cookies, and cache. Clearing this data can improve your browser's performance and fix most browser-related issues. However, keep in mind that you may need to log in again to websites, and some of your settings may be lost.

Turn off Chrome Extensions

Third-party extensions can sometimes cause problems in ChatGPT. Therefore, it is recommended to disable browser extensions before using the service. To disable extensions, open Google Chrome, click the three dots in the upper-right corner of the browser window, and select "More tools" and then "Clear browsing data." From there, you can choose the types of data you want to remove, such as history, cookies, cached images, and files, and click the "Clear data" button.

Restart Your Computer

If you have already tried clearing your browser data and disabling extensions but are still unable to get ChatGPT to work, consider restarting your computer. Restarting your computer can help resolve browser issues by closing all running programs and clearing temporary data that may be causing the problem. Additionally, restarting your computer can refresh the system's memory and resolve any conflicts between the operating system and the browser.

Turn On/Off VPN

If you are using a VPN, it might be causing the problem. To check if this is the case, disable the VPN in your browser and see if the issue is resolved. If the problem is related to your local internet connection, you can try using a VPN to fix it.

Try a Different Browser

If you continue to encounter errors while using ChatGPT in your current browser, try using a different browser. Popular browsers such as Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, and Opera can all be used to access ChatGPT.

Contact ChatGPT Support

If none of the troubleshooting methods mentioned above work for you, don't hesitate to reach out to ChatGPT support. This will allow your problem to be addressed by experts and other ChatGPT users who may have encountered and solved the same issue. You can easily contact the support team through the official ChatGPT support page. Make sure to provide a clear description of the issue you are facing and attach any necessary screenshots.


If you come across any issues while using ChatGPT, there are several steps you can take to troubleshoot the problem. By following the steps outlined above, you should be able to get ChatGPT up and running again. Remember, if all else fails, don't hesitate to contact ChatGPT support for further assistance.

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