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According to Jeff Pollard, a principal analyst at Forrester, ChatGPT has the potential to significantly decrease the time needed to generate security incident reports.

According to Jeff Pollard, a principal analyst at Forrester, ChatGPT has the potential to significantly reduce the time needed to create security incident reports. By expediting this process, security teams would have more time to dedicate to testing, assessing, investigating, and responding, which ultimately helps with scalability. Additionally, Pollard suggests that a bot could propose recommended actions based on available data.

If the security orchestration, automation, and response systems are properly designed to accelerate artifact retrieval, this could lead to faster detection and response times, enabling security operations center analysts to make more informed decisions.

While it's true that chatbots may pose challenges for cybersecurity professionals, there may also be positive aspects to consider.

ZDNET reached out to OpenAI for comments but did not receive a response. However, ZDNET inquired about the precautionary measures in place to prevent phishing abuse, and the following text was provided by ChatGPT:

"It's important to note that although AI language models like ChatGPT can generate text that resembles phishing emails, they are incapable of performing harmful actions by themselves. User intent and actions are necessary to cause harm. Therefore, it is crucial for users to exercise caution and good judgment when utilizing AI technology and to remain vigilant against phishing and other malicious activities."